Strategic Planning and Performance Input

At HOPE Counseling & Addiction Services (HOPECAS) our main focus is you and your successful recovery. Our organization strives to provide individualized and best practice care to you and your loved ones. Regularly, throughout the year our team meets to review input from persons served, stakeholders, and various employees and executive leaders across the organization to identify areas of growth and development. A strategic plan is put in place each year to better meet the needs of our staff, the community, and most importantly, you.
2024 – 2025 Strategic Planning Goals

- Increase and expand upon peer support and services offered
- Expand upon events and client participation in the local community
- Continue to update curriculum and ensure that the agency is following through with therapeutic best practices to assist clients in meeting their goals
- Increase employee incentives by offering regular continuing education courses throughout the year
What our Clients, Stakeholders, and Staff Say About Us

- How likely our clients would recommend our program to a friend;
Rating: 4.7/5 - How satisfied our clients are with their treatment;
Rating: 4.7/5 - How satisfied stakeholders are concerning the services offered;
Rating: 3.5/4 - How satisfied staff are concerning how much they like their job and the work they do;
Rating: 4/4
Real Client Testimonies
“I’m extremely appreciative for all of the support, care, and nurturing I’ve received from my counselors and therapists. If I’m honest I’ve received that same love from all of the staff. I’m grateful for the leadership and resources made available to me. I’ve gained so much knowledge I never had from viewing things “My Recovery”, “My Life” from a clinical perspective. So many unanswered questions were answered in our groups/teachings. Staff have gone above and beyond for us.”
“It helped me by allowing me to get things off my chest and talk about what was bothering me. I feel like it was a positive experience.”
“Learning comes in all forms, and having others to go through it which is a blessing. There were ups and downs, good and bad, smiles, laughter, and tears… I have found the greatest of healing in this place,with God, all things are possible.”
“I’m extremely appreciative for HOPE Counseling as a collective. The whole team has been nothing short of helpful to my recovery and my program since the very beginning. I use the word Team because not only do they work well with one another – “As Staff” but they come together to make sure each individual client has the greatest opportunity to be successful. I enjoy giving credit where credit is due and through the accuracy, relatability, and encouragement of our counselors plays a major role in my level of accomplishment today.”
“I have really enjoyed getting to know all of the staff here and learning about my mental health disorders and learning what different addictions can do to our brains. Our teachers in group and education have a very special way to help us to understand what we are learning.”
“I would recommend this facility to any one addicted to anything.”
“This place changed my life. Amen!!!”

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